Frequently Asked Questions
What does upcycling mean at Things Outside The Box?
Using material that others have discarded, I create something new of value. I work with fabric scraps produced during upholstery work and with old furniture, instead of consuming new raw materials.
Are the products unique items?
Except for clothing items and a few mass-produced items resulting from collaborations with specific brands, my work essentially consists of unique pieces. Because I work with leftover materials and old furniture, most items exist only once. You will rarely find two completely identical bags. Personally, I enjoy creating things rather than imitating them. I would find it boring to make the same things over and over again, and most of my customers are happy knowing that they receive one-of-a-kind items from me.
What are the bags made of?
I sew the bags from upholstery fabric remnants and textile B-grade goods that would otherwise have ended up in the trash. These are fabrics that could no longer be sold regularly due to minor defects. I try to use every last scrap of fabric.
How do I care for my bag?
The bags and all other products made from upholstery fabric scraps, such as
cushion covers, are made for everyday use and are quite durable. They are suitable for gentle hand washing at 30 degrees without spinning.
How much are the shipping costs?
Shipping is calculated based on your location and the items in your order. You will always see the shipping cost before you complete your purchase.
Can I cancel my order?
Yes. You have a statutory right of withdrawal of 14 days. The details can be found in the cancellation policy in the shop.
Can I reorder the products?
Certain mass-produced items and garments can be reordered depending on availability. As for the handmade items, unfortunately not. I am a craftsperson, meaning I make all products with my own hands. Everyone knows that it is almost impossible to manually create two identical items. Why? Because the fabric was cut slightly differently; because I suddenly ran out of fabric and had to reorder it, and the color differs slightly from the previous batch; because the thread ran out suddenly, etc. etc. But that is the beauty of handmade work, I think.
Can an old armchair be restored to match the color tone of modern oak furniture?
The furniture I sell consists entirely of old pieces, mostly from the 1950s-60s. Just as we humans develop wrinkles or age spots as we get older, furniture can also experience wood discoloration, darken over time, show natural color variations, or feature the occasional old scratch. This isn't cosmetic surgery—not everything can always be repaired. A 60-70-year-old will never look like a teenager again...;-)
Why is there a shorter warranty period for furniture?
Because the refurbished furniture consists of second-hand goods, the limitation period for claims for defects is reduced to one year from delivery. Your rights regarding maliciously concealed defects remain unaffected by this.